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Google Personalized Search: The End of SEO?

December 23rd, 2009 by Evoba

There is no shortage of Google or iPhone killers each and every year, but this time Google is not on the receiving end of the challenge. By the introduction of personalize search (even when users are not logged in), Google has thrown a wrench into the world of search engine optimization; or at least so it would seem.

There have been numerous forum threads and articles about how the changes that Google is introducing into their algorithm (e.g. personalized search, universal search, real-time search) will be the end of search engine optimization. As everyone knows, media is not prone to hyperbole or sensationalism, so the predictions must be true. They are not.

As circumstances are wont to do, they change. And with every such change come challenges, as well as opportunities. In the case of Google’s SERP changes, there is no difference. Even though personalized search will impact rankings for certain searches, it will just as likely create opportunities to drive traffic to websites. This very blog post has been, in part, created in response to how Google handles real-time search and will most likely produce results beyond the reach of search engine optimization.

So, we would like to ask the countless bloggers and forum participants to stay away from sensationalism as much as possible, and simply focus on how these (or any) changes produce opportunities, as well as to confine the dialogue to solutions to the challenges faced by Internet marketers.

Search Engine Optimization: It Can’t Do Magic

December 15th, 2009 by Evoba

Humility can be an important character trait to have when it comes to marketing your business, and especially search engine optimization (SEO). Having a realistic view of your product, and website will go a long way in dictating where you stand in your niche, who your competition really is, and what is possible through search engine optimization.

Often times, in the excitement of starting a business, or an earnest attempt at Internet marketing for an existing business, the reality of what is possible is overlooked in favor of rosy pictures painted by marketing firms. So it is very important to establish a website’s realistic place in the Internet landscape, and specifically in the niche that the business/website serves.

An example of failing to realize the proper context in which your website/business finds itself in is illustrated by a potential client who approached us after having launched a new auction site. During the first conversation the client started speaking about the competition, ebay. Unfortunately, this is often the case where entrepreneurs fail to realize their place in the scheme of things. Having big dreams is not a fault, but operating on a reality clouded by those very dreams is a sure way to meet unfavorable results.

So if you are looking to use any type of Internet marketing service, especially SEO, do yourself a favor and make sure you have a realistic view of where you fall in the hierarchy of your niche. If you do, then you are less likely to invest money in services that are not going to produce results.

5 Warning Signs That an SEO Company Might Not Be a Good Choice

December 8th, 2009 by Evoba

1. Guaranteed Results: Guaranteed search engine rankings are simply a sales ploy. It is impossible to guarantee a particular set of results since the search engines constantly evolve and change the way they rank websites. At best, a search engine optimization company can make an educated guess as to what type of results they might be able to achieve based on existing factors (e.g. current rankings, competition level, etc). If an SEO company offers a guarantee, it should serve as a warning.

2. No Graduated Approach: A graduated approach means having a plan to gradually grow the ranking potential and the rankings of a given website. If you have a brand new website and the SEO company you are considering offers to rank you for your industry’s top terms in their first stage of work, then this should serve as a warning. Just like no one can earn an advanced college degree before paying their dues at the undergraduate level, a new website cannot (in overwhelming majority of cases) rank for top industry terms before it can rank for low and mid-level keywords.

3. Quick to Change Pricing: If the salesperson is too quick to change pricing (without changing service parameters) in order to close the sale, then it is highly likely that they were overcharging for their services from the beginning. If this is the case then the SEO company has taken no initiative to determine the value of their services, and simply tries to get the highest fee possible from each client. This is not the type of company you want to work with.

4. Provides a Quote without Detailed Discussions: If you receive a price quote or proposal after a brief phone call or soon after sending in a quote request, you should be weary. One of the most important parts of doing search engine optimization is finding out what the client wants and needs. That information should then be used to determine whether the website in question is capable of achieving those goals. If you receive a written price quote or proposal soon after you have submitted a quote request then the sales person could not have done enough research to be able to price the proposal correctly and simply went for the highest price she thinks he can get from you.

5. Claims Authority Based On Own Rankings: Some SEO companies will claim that they can get you results just because of the fact that they themselves have good rankings in the search engines. What they fail to mention is that the ranking is due to the age of their site and the massive number of incoming links, which they are not going to be able to provide for you (in most cases). So this is a false argument on their part. There is no logical correlation between the rankings of an SEO company’s website and their ability to attain the same type of ranking for their clients.

Five Things to Ask Before Hiring an SEO (Company)

August 10th, 2009 by Evoba

Here are five simple questions to ask when considering using the services of a search engine marketing professional.

1. Ask about their approach/philosophy when it comes to organic search engine results.
This question is designed to help you figure out what the SEO’s (or SEO company’s) approach really is. Compare their answer to the information on Google’s Search Engine Optimization page. But don’t stop there. Another good resource for evaluating the answers of an SEO is to compare them to SEO Code of Ethics (from Bruce Clay, Inc.). Even if an SEO firm has not documented their ethical standards like Bruce Clay, Inc. they should still be able to verbalize them during any conversations you have with them leading up to a proposal or service agreement.

2. Ask to see some successful campaigns and the length of time it took for them to achieve those results.
Be realistic about the information you receive based on this type of a question. No one is going to provide you with a campaign with lackluster results. What you are trying to see in this case is if they have any track record at all.

Also, if the length of time stated in their response is too good to be true, it may be a good idea to take note. SEO is not magic, and quick results are almost always based on black hat or at best gray hat techniques.

3. Ask if they would recommend using any search engine optimization services at all (theirs or otherwise).
This question is meant to reveal their intentions–are they looking to just sign up anyone who is willing to pay or are they looking provide real help.

To illustrate, we recently had a local insurance broker who was interested in our SEO services. He had recently left his employment and was operating as an independent broker. After a couple of phone calls and email, as well as some research into the local market and the search volumes available for keywords relevant to his business, our recommendation was that he spend his marketing dollars on activities that would yield a much quicker ROI. With his situation (i.e. newly established business and very little potential local interest in his services), it would have been unethical to sign him up as a client, knowing that his money would not yield the ROI that he needed in order to help make his business a successful one in the short term.

So be careful if the sales person or SEO that you are speaking to does not take the time to study your needs and is simply looking to quote you a price that he thinks you’ll be willing to pay.

4. Ask if there are any other SEOs they would recommend.
Any business, not only SEOs, should be able to tell a potential clients about other competitors whose work they admire. No one has a monopoly on doing good SEO work (or any work for that matter), so the people you are looking to hire must be able and willing to give you the names of (at least) one or two competitors that they themselves would use or would recommend to friends or family.

5. Ask them to explain the logic in their pricing (how they charge, and why they charge they way they do).
If answered thoroughly, this should help get you more in-depth information about how they conduct their work, and give you a better idea if their pricing is fair (for what they offer) or not. Don’t be dismissive of their answers or get confrontational if you don’t like their responses. Simply absorb the information and use it to make your final decision.

If you ask these (or similar) questions, and pay attention to the answers then you should be able to pick a reputable SEO provider.

Guaranteed Search Engine Rankings?

July 28th, 2009 by Evoba

Guaranteed organic search engine rankings offered by SEO companies have been a point of contention for years. There are two camps: those who insist that all guarantees are bogus, and those who insist that if an SEO company cannot provide a guarantee that it does not know what it is doing. As with most (if not every) extreme points of view, there are details being ignored in order to advance the argument.

Let’s start with the idea that anyone offering a guarantee is running a scam (basically). This may not necessarily be true, but certainly can be; but it depends on the guarantee being offered. The Devil is in the details. For example, if the guarantee being offered promises 15 top 20s across 12 search engines from a list of 30 keywords being optimized for within four months of project commencement, the client could end up wasting a lot of money and more importantly time waiting for these results. Let us assume that the keyword list is evenly distributed across a spectrum of competitive to easy keywords. This would give the service provider 10 easy keywords to work with. We end up with the following formula:

20 (number of positions in top 20) x 10 (number of easy keywords) x 12 (number of search engines) = 2400 (number of potential top 20s)

So there are 2400 possibilities 15 of which the SEO company has to deliver on in order to meet the guarantee. That is 0.625% of the potential rankings. This is obviously a bad guarantee for the client and a great one for the SEO company—it is almost impossible to not meet this guarantee.

So it is very important to study the guarantee to understand what it actually is promising.

Now let’s study the claim that anyone not able to offer a guarantee is running a scam. Let’s assume that a potential client has requested a quote for a new jewelry site which was launched no more than two months ago, and has no incoming links. Furthermore, the client is looking to rank for keywords such as ‘jewelry’, ‘luxury gifts’, and ‘wedding rings’ (these are extremely competitive keywords). There is not an honest SEO salesman that will provide a guarantee in a scenario such as this. It is virtually impossible to get good rankings for such a competitive project because unless the jewelry site offers something incredibly different from thousands of other jewelry sites then it will be exceedingly difficult to develop natural links no matter how many link development schemes (e.g. link-bait, directory submission, link-buys) are implemented.

Extremes are usually not the answer. A potential SEO client has the responsibility of due diligence before signing on the dotted line. Relying on the honesty of others is a risk few businesses can afford to take. Do not be afraid to ask for second or third opinions when you are presented a proposal; and most certainly don’t be guilted or forced into signing a contract if there are any details that are vague and unclear.

We Specialize In Everything

June 19th, 2009 by Evoba

You would think that this tag-line might be from a comic strip, but it’s not. It is proudly emblazoned on a business sign (the business shall go unnamed) which I saw a few days ago while driving back to the office from a meeting.

That tag-line made me laugh at first, but then once it me that it was an actual statement made by a business, I thought of the very industry that I am proud to be a part of, and it got me thinking-perhaps I shouldn’t be so proud.

In the world of web services (i.e. web design, development, search engine marketing, etc.), everyone seems to be an expert in everything, which brings the saying ‘Jack of all trades…master of none’ to mind. Everyone can’t be an expert in everything, just as a business cannot make the claim to ‘specialize in everything’. So, then why does almost everyone who offers any kind of web-based service claim to be an expert? It is the lack of expertise that is the case of this phenomenon.

If you have nothing to offer that is different, from the competition whose site is just one click away, but boastful talk, then you have to resort to hyperbole. This not only does a disservice to the client, but also to the person masquerading as an expert.

If you tell a lie often enough, you will start believing it yourself. So be very careful of how you speak of yourself. Better yet, let your work speak for you. Let your knowledge of the industry speak for you, and if you have little precious knowledge about the industry then admit it (at least to yourself) and remedy this shortfall.

Many people speak of integrity and honesty when it comes to business, but very few people practice it. There is a great quote from Mark Twain which is a good guide for anyone, but especially business people; it says, “Always do right. This will gratify some people and astonish the rest.”

Try to do the right thing; don’t claim you are an expert if you know you aren’t.

SEO Myth: High Rankings Equal High Quality

June 9th, 2009 by Evoba

Some SEO companies base the claim of their service’s superiority on the fact that they have high rankings in the search engines. This argument is crippled by more than one logical fallacy. So let’s examine each.

Argumentum ad populum (appeal to the people): This fallacy arises from the notion that simply because most people believe something to be true, that in fact it is. This is an easy mistake to fall prey to because human nature is such that we will usually follow the most popular belief rather than question its validity. The claim that just because the website of an SEO company ranks well then their services must be good or at least better than the companies whose sites don’t rank as highly. With this logic Wikipedia and SEO Chat can provide the best search engine optimization services (Google ‘search engine optimization’ to see the results).

Even though just one falacy is enough to debunk this claim of quality based on rankings, let’s continue with this analysis. The next fallacy that applies is Affirming the Consequent.

Affirming the Consequent: This fallacy arises from the reasoning that:

1. If P, then Q (if an SEO company website ranks well, then it must provide superior service)
2. Q (an SEO company provides superior service)
3. Therefore P (therefore it must rank highly in the search engines)

This is a fallacy because it was never asserted that P was the only cause of Q, so any number of other factors could have caused Q. With this in mind, just because an SEO company doesn’t have high rankings, it doesn’t mean that they offer (and provide) an inferior service. Odd, the claim that high rankings is equivalent to high quality is taking a serious beating from logic. Let’s continue.

Correlation Does Not Imply Causation: Correlation between two variables does not necessarily imply causation. So in this particular case, just because sometimes high quality service providers rank highly in the search engines, does not necessarily mean that all service providers who rank highly in the search engines provide a high quality service.

Finally! We have logically debunked the claim “We are the best–just check our rankings in Google!”

If you are looking for SEO services, don’t be tricked by fallacious claims. There are many companies and individuals who provide high quality marketing services without having rankings that rival the first page results of other firms.

To learn more about the above fallacies use the links below:

- Argumentum ad populum (appeal to the people)
- Affirming the Consequent
- Correlation does not imply causation

Admitting One’s Weakness(es)

June 2nd, 2009 by Evoba

The importance of recognizing and admitting one’s weakness(es) is one of the fundamentals of success. Often times we fail to recognize our shortcomings and even when we do the natural inclination is to explain it away, instead of dealing with it head-on. This is not only detrimental but also very dangerous to both professional success and personal relationships.

Admit you are wrong (even if it is privately to yourself), and then work on figuring out how to overcome that weakness. Can you do it by yourself or do you need someone’s help? So what does this all have to do with search engine optimization and Internet marketing? A lot!

Every site (online business) has its strengths and weaknesses. What are yours? Can you even recognize them? Did you just set up a jewelry site and are wondering why you are not selling anything or even ranking well? What makes your site better (or at least different) from the thousands of other jewelry sites that are out there? In this particular case one of your weaknesses would be that you are not offering anything different than Blue Nile or Zales, for example; in fact, you are offering something less—the lack of creditability and history behind your business.

The same concept applies to SEO and rankings. Not every site can rank well. Think long, and ask a lot of questions before you plunge into a search engine optimization contract that may drain your coffers of valuable capital that could be better used elsewhere.

Not sure if SEO is for you? Ask us. We’ll give you an honest opinion, even if it means turning away your business.

Top 5 Reasons Why Websites Don’t Rank Well

May 26th, 2009 by Evoba

Search engine optimization and site rankings are not magic. There are very specific things you can do to help improve the chances of your site’s rankings. Here are some of the most egregious offenses.

5. No or Bad Internal Link Structure Design: Most site owners and designers are allergic to links in their content. But that is one of the most important ways of utilizing your own website in order to improve its ranking ability. So don’t be afraid to do some linking and get the link-juice flowing through your site.

4. No Customized Title Tags: Yes, it’s wonderful to have your company name emblazoned at the beginning of every title tag on your site, but by doing that you are wasting precious real estate. The title tag is one of the most important on-site elements when it comes to search engine optimization, so don’t waste it by slapping ‘Joe Bob’s Junk Emporium’ In front of every title.

3. No Original or Interesting Content: Have something interesting to say, or at least an interesting way to say it in. People are not going to flock to your site just because you reworded some content that was copied from another site and reused. Stop ‘spinning’ articles, and come up with something original. If you can’t or simply won’t then you don’t deserve good rankings and traffic.

2. No or Not Enough Good and Relevant Incoming Links: This goes back to #3 in this list. If you have no interesting content (content can be anything from text to video to a web comic) then no one is going to link to you, no matter how much you beg. The only links you’ll get are from other sorry websites who are doing the same horrible job you are doing.

1. The Website Is Simply Bad: This is an issue that often comes up, and the question that is asked by the owner of the ‘bad’ site is that “How come my site is not ranking and the guy who started his business 5 months ago is?” And the answer (almost) inevitably is that “it’s because your site is just a terrible website.”

If your site is just simply not a good site, it will have an impossible time to develop natural links, and that is going to be a very difficult hurdle to overcome when a competitor is raking in links by offering great content presented in a nice format.

Wolfram Alpha

May 21st, 2009 by Evoba

After many ‘Google Killers’ trying their hand and stirring the waters in the world of search engines, Wolfram Alpha (www.wolframalpha.com) has quietly settled in without much ado. Yet, as far as search technology is concerned, Wolfram Alpha has no claims at being the David to Google’s Goliath. It is a very specialized engine, and from the interaction we have had with it so far, does a superb job of returning useful and well organized results.

We hope to see even more interesting developments as Wolfram Alpha matures under the weight of early adopters.