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Posts Tagged ‘Google’

Google Wants Antitrust Committee to “Trust Us”

Friday, September 23rd, 2011

The price of being Google – or any corporation that grows to the point of dominating a single market – is the inevitable antitrust probe.  On September 21, 2011, Eric Schmidt, Google’s former chief executive and current executive chairman was given the task of reassuring members on the Senate Judiciary antitrust subcommittee that Google is not attempting to illegally abuse its power.

According to the Washington Post:

The broad antitrust argument against Google goes like this: The company’s dominant share of the search market means that it has unparalleled influence over what users find and don’t find on the Internet. As Google has branched into products beyond its main search engine, including mapping, travel and shopping, companies have accused Google of giving its own content better placement in its search results. Critics say this hurts not only smaller companies but also consumers, who don’t get the best results.

Google’s goal is to give people using their search engine the answer as quickly as possible.  Google claims no malicious intent toward its competitors though the company seems to have admitted to pushing its own results higher, and as a consequence, pushed other sites down.  Competition, however, worries that users will miss them completely by not being in the top spots.

Senator Richard Blumenthal offered the following analogy as a reason the search engine giant is being looked at so closely by the U.S. and Europe:  “You run the racetrack.  You own the racetrack.  For a long time, you didn’t have any horses.  Now you have horses . . . and your horses seem to be winning.”

Schmidt remained cool despite accusations by Senator Mike Lee that Google “cooked” results by consistently showing up third for Google Shopping inquiries.  His response was quick and to the point, “Senator, may I simply say that I can assure you we’ve not cooked anything.”

Whether or not Schmidt’s assurances will assuage fears and concerns is something that’s still up in the air.  However, Google’s continued acquisition of companies beyond its core search business coupled with its dominance of that area is most likely not helping its case.

Yelp In Crosshairs As Google Locks In Zagat Acquisition?

Thursday, September 8th, 2011

Google is expanding.  Again.  The search engine giant mega-corporation announced on its blog that it’s moving forward with the purchase of Zagat.  This will undoubtedly have a huge impact on Google’s local results and Places, particularly Places.

Last year, with Yelp walking away from an acquisition offer of their own, Google upped the ante by purging Yelp results from Places and then giving Places its own app.  But it was the content – i.e. Yelp’s healthy collection of community-based reviews – that Google needed to make Places viable.  Licensing content from review sites had been getting the job done, for the most part, but without Yelp, Places wouldn’t see the growth to which Google was accustomed with its properties.

Enter Zagat

Zagat is a highly regarded brand in the review genre.  Their restaurant ratings system has been trusted for 30+ years and has integrated ratings and reviews submitted by an extensive “surveyor” base, with a strong online community of their own.  Couple this with a demonstrated ability to innovate with tremendous insight (according to Google’s blog entry) and it seems a natural addition to Google’s empire.

Zagat’s restaurant reviews – that Google will now own – appear to be the biggest threat to Yelp.  Though, they’re currently behind a pay-wall, they’ve proven moderately successful.  No word on whether the subscription-based business model will change.

When the Dust Settles

A number of questions still remain.  Will Zagat’s on-line offerings become free?  Why not?  Google is known for “free” and making the Zagat restaurant, entertainment venue, and travel reviews available pro bono could drive a hefty stake into Yelp’s traffic.  What’s more, the boon to Places and Google’s local search results can’t help but be felt by every site in the field.

Whether it remains subscription-based or goes ad-supported, Zagat’s core business model is still print publishing.  It’ll be interesting to see if/how this manifests under Google’s watch and how competitors will react to the ever-growing conflict of interest balancing act that’s becoming the norm in Mountain View.

Social Media One-upmanship

Wednesday, August 24th, 2011

It’s said – and with good reason – that competition spurs innovation.  However, recent activities by Facebook don’t necessarily fall into the “innovation” category.  Facebook might be emulating more than innovating when it comes to its relatively new competitor Google+.

Getting Inline with Profile Controls

Facebook is no stranger to privacy issues and it appears they want to resolve the issue.  They’ve recently announced an attempt to streamline the process of sharing “posts, photos, tags and other content with exactly the people you want.”  They’re also rolling out other updates in the hopes of making it easier to understand who can see your content.

Google+ is seeing solid growth, particularly with those who view Facebook’s privacy policy as woefully lacking.  Facebook claims their actions aren’t a response to Google+ but it’s a little too conveniently timed and specific, in our opinion.  And while the changes seem geared toward personal accounts, those who have business accounts should be familiar with updates being rolled out.

Expanding Services & Features

Google has embraced the growth through acquisition methodology.  They’ve been doing so for the better part of a decade.   Facebook, in what appears to be an attempt to stay competitive with them, is doubling the amount acquisitions from last year, with a target of 20.  Among the acquisitions are app makers and a mobile ad company, which is on par with their mobile and design plans.  They’ve also experimented with movie rentals, most recently with Mirimax.

For Google’s part, they’ve recently added gaming to Google+, which is a huge draw for Facebook users.  Google also has the benefit of many in-house features they can integrate into Google+ to make the “experience” that much greater and more valuable.

Ad Revenue:  The Ultimate Goal

Both Google and Facebook have major stakes when it comes to attracting users, as ad revenue is a considerable source of income.  Internet marketers will doubtless be keeping an eye on the “war” for social media domination.  After all, their myriad marketing budgets have to be allocated to the areas that provide the best ROI.  Only time will tell whether Google or Facebook – or some yet-to-be-created newcomer – will come out on top.  In the interim, users can enjoy the feature-rich ride and decide accordingly.

Google+ Adds Identity Verification

Monday, August 22nd, 2011

Google+ has begun the process of identity-verification for some of its users’ accounts. To determine whether an account is verified, look to the right of the name. Verified accounts will have a grey checkmark or “badge”. Rolling over the checkmark, explains Wen-Ai Yu of the Google+ team, changes it to “verified name”.

Account verification is nothing new. >Twitter, among other sites, has been doing it for some time. It’s a next logical step for Google+ and adds what has become a somewhat necessary layer to the social networking site. Without it, Google+ runs the risk of myriad impersonators and the subsequent need to track down and close false accounts. Closing accounts is something Google+ is familiar with and the identity verification system should hopefully go a long way to help prevent such measures in the future.

Google’s insistence on real names coupled with the implementation of the new badge system could be what the nascent social networking site needs in order to compete with Facebook and its relative level of trustworthiness due to similar policy.

Currently, the identity-verification badges are “focused on verifying public figures, celebrities, and people who’ve been added to a large number of circles” according to Yu in a video brief of the program. No information on what constitutes a “large number” or whether it’ll eventually be opened to the general public was available as of this posting.

 

Google Introduces Weather Layer for Google Maps

Thursday, August 18th, 2011

It can be a full-time job just trying to keep track of changes and additions that Google and other technology companies introduce on a daily basis. This time around, Google has added a new layer option to its highly popular Google Maps. The new layer offers weather information and updates dynamically as the user scrolls through the map moving from one location to the next.

To add the new weather layer follow these steps.

1. Have Google Maps open (of course).

2. Hover your mouse over the widget in the upper right corner of the Google Maps screen.

3. Select the weather layer from the list of drop-down options.

 

Once you have the weather layer active you can click on the weather icon for any city, and get a pop-up box with more detailed information about weather conditions for the area.

 

This is a welcome addition, which makes Google maps even more useful.

Google Upgrades Sitelinks

Wednesday, August 17th, 2011

Google Sitelinks Example

Sitelinks have become an integral part of the Google experience.  Starting out as just a single row of four links, they’ve continued to be tweaked and enhanced by Google.  On Monday, Google announced the next iteration of sitelinks.

According to Google’s official blog (http://googleblog.blogspot.com/2011/08/evolution-of-sitelinks-expanded-and.html):  “Sitelinks will now be full-size links with a URL and one line of snippet text–similar to regular results–making it even easier to find the section of the site you want. We’re also increasing the maximum number of sitelinks per query from eight to 12.”  Doing a search of “evoba seo”, for example, will give you an idea of what the upgrade looks like.

Previously, sitelinks were a list of links to specific sections of the site.  Now, it’s more of a SERP within a SERP, albeit a much simpler one.    Each sitelink lists the title, link, and partial description for a given page.  And 12 sitelinks isn’t always a guarantee as it depends on the query entered.

Sitelinks won’t appear for just any search, either.  Branded terms, for instance, will almost invariably generate sitelinks.  And as these sitelinks take up more and more on-screen real estate, people are beginning to speculate about how this can affect businesses, both positively and negatively.

Reputation Management firms are one area that could see their bottom-lines hurt.  Their business model involves pushing negative reviews off the front page with other content.  However, with the new sitelinks already pushing other sites below the fold, reputation management may become less and less necessary.  Add to that an AdWords paid advertisement for a business’s name and you can almost eliminate the need entirely.

While some businesses may see a downward trend due to the improvements, sitelinks can benefit others by providing more guidance for potential clients and customers.  The additional information now integrated into sitelinks can encourage visitors to click on precisely the page they might have been looking for, which can lead to a higher conversion rate in the long run.  This has long been one of the benefits of sitelinks and the recent improvement seems only to add to that element.

Ultimately, it’s too soon to tell how the new sitelink design will (re)shape marketing and/or SEO practices, if at all.  It could have huge implications for some businesses and nominally affect others.  Suffice it to say, it’s something that many industry experts will be keeping an eye on.

Google to expand patent portfolio with purchase of Motorola Mobility

Monday, August 15th, 2011

Google announced today that it would acquire Motorola Mobility for $12.5 billion.  This is a significant move for the search giant, heretofore all but shunning in-house hardware production.  The move, however, isn’t about owning a hardware company, according to Google.  It’s about the patents.

Recently, Microsoft and Apple (among others) have joined forces to acquire old patents from Novell and Nortel.  The acquisitions, claim Google, were intended to prevent Google from purchasing them first.  From there it plays out in scenes reminiscent of myriad patent troll companies:  e.g. seeking licensing fees for every Android device and trying to make it more expensive for phone manufacturers to license Android.

The purchase of Motorola – and the resultant expansion of Google’s patent portfolio, according to CEO Larry Page, “will enable us to better protect Android from anti-competitive threats from Microsoft, Apple and other companies” by attempting to level the playing field.

While Google is not actively looking to develop homebrewed hardware, the purchase of Motorola Mobility does leave that door open.  However, it’s highly unlikely that they’ll take a similar route as Apple with their iPhone.  Google is intent on continuing to grow and develop the Android ecosystem so a one-OS-on-only-one-phone approach would seem counterproductive.  The expansion of IP and patents would go a long way toward achieving those goals.

Is Google Apps for Government Certified or Not?

Tuesday, April 12th, 2011

Recently, Google made the claim on multiple accounts that the United States Department of Justice certified the Google Apps for Government under the Federal Information Security Management Act (FISMA).  A batch of unsealed court documents, however, showed that the Department of Justice rejected this claim.

David Howard, who is the corporate vice president and Deputy General Counsel at Microsoft, looked the court documents and found a surprising fact: “The Justice Department acknowledges that the General Services Administration (GSA) had certified a different Google offering, Google Apps Premier, for its own particular use under FISMA last July.”  In other words, Google has not received FISMA certification for Google Apps for Government.

Today, David Mihalchik from Google responded to Microsoft saying that “Google Apps received a FISMA security authorization from the General Services Administration in July 2010.  Google Apps for Government is the same system with enhanced security controls that go beyond FISMA requirements.”

Additionally, the Google General Apps is also a more unsecure version of the product. The Government version is currently going through the process of being certified.  The real question here is: Why has the Government not approved a more secure and newer version of Google Apps?

Larry Page Becomes Google’s CEO and Jonathan Rosenberg Steps Down as SVP

Tuesday, April 5th, 2011

On Monday, Eric Schmidt resigned as CEO of Google and Larry Page, who is one of the co-founders, took the seat.  Interestingly, the same day Page became CEO, Jonathan Rosenberg, Senior Vice President of Product Management, decided to leave the search company. Some believe this is not just a coincidence.

In an article in eWeek.com, Clint Boulton writes “skeptics believe Rosenberg’s exit is tied to the fact that Page is rumored to have overhauled and streamlined the management structure to have product managers work independently and report directly to him.” (eWeek)

With product managers working independently, Rosenberg’s responsibilities as the middle-man between product and the CEO would be diminished.  Rosenberg has played an important role in the design and development of Google’s products.  According to WebProNews.com “Rosenberg was instrumental in building the teams for Chrome and Android – arguably two of Google’s most important products today.” (WebProNews)

The choice to leave seems to be fueled by the change in management structure. Moreover, Rosenberg could not fulfill the multi-year commitment to the company that Page asked for because he had plans to leave Google in 2013.

In the near future, Rosenberg plans on becoming a consultant for Google and to write a highly anticipated book with former CEO Eric Schmidt about Google’s management culture.

Google Still Working on Fixing Storage Software Bug in Gmail

Tuesday, March 1st, 2011

For the past three days, 0.02% of Gmail users have logged into their accounts only to find their entire inbox missing.  Some users have had problems with undelivered messages.  After working on fixing the problems, Google says it may be a bug in storage software that is deleting the messages.

Fortunately, Google says emails have not been lost.  According to the search engine, “service outages such as the one it’s experiencing now are rare — particularly because it saves every file that a user has in Gmail (or any of its other cloud-based services) in multiple data centers.” (LA Times)

Once they figured out it’s a bug, Google stopped software storage updates and went back to an older version.  It looks like they are making progress and Gmail accounts should go back to normal soon.