Terms of Service

1. Acceptance of Terms

By accessing or using Evoba's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.

These Terms apply to all visitors, users, and others who access or use our services, including but not limited to:

• Website visitors and browsers
• Clients who engage our digital marketing services
• Users of any tools or resources provided on our website

2. Services Provided

Evoba provides digital marketing and web development services, including but not limited to:

• Search Engine Optimization (SEO)
• Pay-Per-Click (PPC) Advertising Management
• Content Marketing and Creation
• Local SEO and Listing Management
• Website Development and Design
• Digital Marketing Consulting and Strategy

The specific scope of services provided to each client will be outlined in individual service agreements or proposals.

3. Service Agreements

3.1 Project Terms

When you engage our services, we will provide a detailed proposal or service agreement outlining:

• Scope of work and deliverables
• Timeline and milestones
• Pricing and payment terms
• Project-specific terms and conditions

3.2 Changes to Scope

Any changes to the agreed-upon scope of work must be documented in writing and may result in adjusted pricing and timelines. We reserve the right to decline requests that fall outside the original scope without a formal amendment to the agreement.

4. Payment Terms

4.1 Fees and Billing

Payment terms will be specified in your service agreement. Unless otherwise stated:

• Initial deposits or setup fees are due upon contract signing
• Monthly retainer fees are due at the beginning of each billing period
• Project-based fees follow the payment schedule outlined in your agreement
• All payments are in U.S. Dollars unless otherwise specified

4.2 Late Payments

Late payments may result in:

• Suspension of services until payment is received
• Late fees as specified in your service agreement
• Termination of services for accounts more than 30 days overdue

4.3 Refunds

Refund policies vary by service type and will be specified in your service agreement. Generally:

• Setup fees and deposits are non-refundable
• Monthly retainer fees are non-refundable once services for that period have commenced
• Refunds for project-based work will be calculated based on work completed

5. Client Responsibilities

To ensure successful project delivery, clients agree to:

• Provide timely access to necessary accounts, platforms, and materials
• Respond to requests for information, feedback, and approvals in a timely manner
• Provide accurate and complete information about their business and goals
• Review and approve deliverables within agreed-upon timeframes
• Make timely payments as outlined in the service agreement

Delays caused by client non-responsiveness may result in project timeline extensions and will not be considered a breach of contract by Evoba.

6. Intellectual Property

6.1 Client Materials

Clients retain ownership of all materials, content, and intellectual property they provide to Evoba. By providing materials, clients grant Evoba a limited license to use such materials solely for the purpose of providing agreed-upon services.

6.2 Deliverables

Upon full payment, clients receive ownership of custom deliverables created specifically for them, including:

• Custom website designs and code
• Original content created for the client
• Custom graphics and creative assets

6.3 Evoba Property

Evoba retains ownership of:

• Proprietary methodologies, processes, and strategies
• Templates, frameworks, and tools developed by Evoba
• Pre-existing materials and intellectual property

7. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the business relationship. This includes:

• Business strategies and marketing plans
• Financial information and pricing
• Trade secrets and proprietary methodologies
• Customer and vendor information

Confidentiality obligations survive the termination of the service relationship.

8. Performance and Results

8.1 No Guarantees

While we strive for excellence, we cannot guarantee specific results from digital marketing efforts, including but not limited to:

• Search engine rankings or positions
• Website traffic volumes
• Lead generation numbers
• Sales or revenue increases

8.2 Third-Party Platforms

Our services often involve third-party platforms (Google, Facebook, etc.) over which we have no control. We are not responsible for:

• Changes to platform algorithms or policies
• Platform outages or technical issues
• Account suspensions or policy violations by third parties

9. Limitation of Liability

To the maximum extent permitted by law:

• Evoba's total liability shall not exceed the amount paid by the client for services in the 12 months preceding the claim
• We are not liable for indirect, incidental, consequential, or punitive damages
• We are not responsible for losses resulting from client's failure to follow recommendations
• We are not liable for third-party actions or platform changes beyond our control

10. Termination

10.1 Termination by Client

Clients may terminate services with written notice as specified in the service agreement (typically 30 days). Upon termination:

• Client remains responsible for payment of all services rendered through the notice period
• All outstanding invoices become immediately due
• We will provide access to completed work and necessary account credentials

10.2 Termination by Evoba

We reserve the right to terminate services if:

• Client fails to make timely payments
• Client breaches these Terms or the service agreement
• The business relationship becomes untenable

11. Website Use

11.1 Acceptable Use

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Attempt to gain unauthorized access to our systems
• Transmit viruses or malicious code
• Engage in any activity that disrupts or interferes with our services

11.2 Content Accuracy

While we strive to provide accurate information, we make no warranties regarding:

• The accuracy or completeness of website content
• The availability or functionality of the website
• The suitability of information for specific purposes

12. Indemnification

You agree to indemnify and hold harmless Evoba, its officers, employees, and contractors from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your violation of any third-party rights
• Content or materials you provide to us
• Your use of our services

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

13.2 Resolution Process

In the event of any dispute:

1. Parties will first attempt to resolve the matter through good-faith negotiation
2. If unresolved, parties agree to mediation before pursuing litigation
3. Any legal action must be brought in Los Angeles County, California

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. We will notify clients of material changes via:

• Email notification to the address on file
• Notice posted on our website
• Update to the "Last updated" date at the top of this page

Continued use of our services after changes constitutes acceptance of the modified Terms.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and Evoba.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent.

Contact Us

If you have any questions about these Terms of Service, please contact us:

We will respond to your inquiries within a reasonable timeframe.